Privacy Policy for Fixatrac

1. Introduction

At Redsecure, we understand that asset data is sensitive and critical. This Privacy Policy outlines how Fixatrac collects, uses, protects, and shares your data when you use our asset tracking system, whether via web, mobile, or API.

By using Fixatrac, you agree to the terms of this Privacy Policy.

2. Information We Collect

a. User & Organization Data

• Name
• Email address
• Phone number
• Company name
• Login credentials

b. Asset Data

• Asset ID, type, and ownership details
• Location and movement history
• Status logs and usage history
• Maintenance schedules and event logs

c. Device & Technical Data

• IP address
• GPS location (if enabled)
• Device information (OS, model, etc.)
• Browser or app usage logs

3. How We Use Your Information

• Track, manage, and report on assets
• Monitor asset location and usage
• Ensure system security and performance
• Provide user support and troubleshoot issues
• Communicate important updates and alerts
• Generate analytics for operational insights

4. Data Sharing & Disclosure

We do not sell your personal or asset data.

We may share data:

• With your organization’s authorized users and admins
• With trusted service providers (e.g., hosting, analytics) under NDA
• When required by law or for security/investigation purposes

5. Data Security

Fixatrac uses strong encryption, role-based access controls, and secure infrastructure to protect your data. We routinely monitor our systems to prevent breaches and ensure data integrity.

6. Data Retention

We retain your data for as long as your organization maintains an account or as required for legal and operational reasons. Upon account termination, data is archived or securely deleted in accordance with our data retention policy.

7. User Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal and asset-related data
• Request correction or deletion
• Object to data processing
• Export your data

To make such a request, please contact us at info@redsecure.net.

8. Location Tracking Notice

Fixatrac may use location services (e.g., GPS) to track assets or users if location tracking is enabled. This feature is only active with your organization’s consent and can be disabled in settings.

9. Cookies & Analytics

Fixatrac may use cookies and tracking technologies to:

• Improve functionality and user experience
• Track usage metrics and diagnostics

You can manage your cookie preferences in your browser or app settings.

10. Third-Party Services

We may integrate with third-party tools (e.g., Google Maps, AWS, or IoT hardware). Each third-party provider maintains its own privacy practices. We recommend reviewing their policies.

11. Policy Updates

We may update this Privacy Policy from time to time. When we do, we’ll notify users via email or in-app notice. Continued use of Fixatrac implies acceptance of any updated terms.

12. Contact Us

For any privacy-related questions or concerns, please contact:

Redsecure – Fixatrac Privacy Office
Email: info@redsecure.net
Website: redsecure.online
Address: Office: 3426, Floor: 34, Bahrain Financial Harbor (East Tower), Kingdom of Bahrain